Terms & Conditions

1. Acceptance of Terms

Welcome to SRI HARI REAL ESTATE ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, mobile applications, and related services (collectively, the "Platform").

By accessing or using our Platform, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our Platform.

2. Definitions

For the purposes of these Terms:

• "User" refers to any individual or entity who accesses or uses our Platform, including property seekers, property owners, and real estate agents.
• "Property Owner" refers to individuals or entities who list properties for sale, rent, or lease on our Platform.
• "Agent" refers to licensed real estate professionals who list and manage properties on behalf of clients.
• "Property Seeker" refers to individuals searching for properties to buy, rent, or lease.
• "Listing" refers to any property advertisement posted on our Platform.
• "Content" includes text, images, videos, data, and any other materials posted on our Platform.
• "Services" refers to all features and functionality provided through our Platform.

3. Eligibility

To use our Platform, you must:

• Be at least 18 years of age or the age of legal majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using the Platform under applicable laws
• Provide accurate, complete, and current information during registration

3.1 Agent-Specific Requirements

If you register as a real estate agent, you additionally represent that you:

• Hold all necessary licenses and registrations required by applicable real estate laws
• Are registered with the Real Estate Regulatory Authority (RERA) where applicable
• Comply with all professional and ethical standards of the real estate industry
• Will maintain valid credentials throughout your use of the Platform

4. User Account

4.1 Account Registration

To access certain features, you must create an account by providing:

• Valid email address and phone number
• Full legal name
• Secure password
• User type (Property Owner or Agent)

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access or security breach
• Ensuring that your account information remains accurate and up-to-date

4.3 Account Verification

We may require identity verification including:

• Government-issued ID (Aadhar, PAN, Passport, Driving License, or Voter ID)
• RERA registration for agents
• Phone and email verification
• Address verification

5. Property Listings

5.1 Listing Requirements

When posting a property listing, you agree to:

• Provide accurate and complete property information
• Only list properties you have the legal authority to sell, rent, or lease
• Upload authentic photographs and videos of the property
• Update listing information promptly when changes occur
• Remove listings when properties are no longer available

5.2 Prohibited Listings

The following listings are strictly prohibited:

• Properties you do not own or have authority to list
• Fraudulent or misleading property information
• Duplicate listings of the same property
• Properties involved in legal disputes
• Properties that violate local zoning or land-use regulations
• Content that infringes intellectual property rights

5.3 Listing Removal

We reserve the right to remove any listing that:

• Violates these Terms or applicable laws
• Contains false or misleading information
• Is reported and found to be fraudulent
• Remains inactive for extended periods

6. User Conduct

6.1 Acceptable Use

You agree to use our Platform only for lawful purposes and in accordance with these Terms. You shall:

• Treat other users with respect and professionalism
• Respond to legitimate inquiries in a timely manner
• Conduct transactions honestly and transparently
• Comply with all applicable laws and regulations

6.2 Prohibited Activities

You shall NOT:

• Provide false, inaccurate, or misleading information
• Engage in fraud, scams, or deceptive practices
• Harass, threaten, or abuse other users
• Collect user information without consent
• Spam or send unsolicited communications
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape or collect data
• Interfere with the proper functioning of the Platform
• Circumvent security measures or access restrictions
• Use the Platform for any illegal activity

7. Intellectual Property

7.1 Our Intellectual Property

The Platform, including its design, logos, trademarks, software, and content (excluding user-generated content), is owned by or licensed to us and is protected by intellectual property laws. You may not reproduce, modify, distribute, or create derivative works without our prior written consent.

7.2 User Content License

By posting content on our Platform, you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute your content in connection with our Services. You retain ownership of your content but are responsible for ensuring you have the rights to post it.

7.3 Copyright Complaints

If you believe your intellectual property has been infringed, please contact us with:

• Description of the copyrighted work
• Location of the infringing content on our Platform
• Your contact information
• Statement of good faith belief

8. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We specifically disclaim:

• Accuracy, completeness, or reliability of listings
• Quality, safety, or legality of properties listed
• Truthfulness of user representations
• Ability or willingness of parties to complete transactions
• Uninterrupted or error-free Platform operation

Users are advised to:

• Independently verify all property information
• Conduct due diligence before any transaction
• Seek professional legal and financial advice
• Visit properties in person before making decisions

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount paid by you to us (if any) in the twelve months preceding the claim
• We are not responsible for transactions between users
• We are not liable for any loss arising from reliance on listing information

10. Indemnification

You agree to indemnify, defend, and hold harmless SRI HARI REAL ESTATE, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

• Your use of the Platform
• Your violation of these Terms
• Your violation of any third-party rights
• Content you post on the Platform
• Any transaction you enter into with other users

11. Termination

11.1 By You

You may terminate your account at any time by contacting us or through your account settings. Upon termination:

• Your access to the Platform will be revoked
• Your active listings will be removed
• Some information may be retained as required by law

11.2 By Us

We may suspend or terminate your account immediately if:

• You breach these Terms
• We receive credible complaints about your conduct
• We suspect fraudulent or illegal activity
• Required by law or regulatory order

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts in SRIPADGANJ.

12.1 Dispute Resolution Process

Before initiating legal proceedings, you agree to first attempt to resolve disputes through:

1. Direct communication with our support team
2. Mediation, if direct communication fails
3. Arbitration, if mediation is unsuccessful

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on this page with an updated "Last Updated" date. Material changes will be communicated via:

• Email notification to registered users
• Prominent notice on the Platform
• In-app notification

Your continued use of the Platform after changes constitutes acceptance of the modified Terms.

14. Contact Information

For questions, concerns, or complaints regarding these Terms, please contact us:

By using SRI HARI REAL ESTATE, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.